branded content

July 07, 2009

Why You Need a Branded Content Tool of Your Own

Applications I love branded content tools and applications.

If you aren't thinking about creating one, you need to be...now!

What is a branded content tool? Simply put, it's an online application that comes from a brand (i.e., Kraft) that solves a very simple problem or is incredibly helpful.  Most times, it's free as well.

Why create a branded content tool/app? Similar to content marketing, where a company delivers valuable, relevant and compelling information in order to position that company as a trusted expert, a branded tool uses data content to do the same thing.

What are some branded content application examples?
Here are a few of my favorites.

  • Website Grader from Hubspot. Free and easy-to-use tool that measures how well a website is doing in terms of search engine optimization. Website grader has been so successful for Hubspot (over 1 million websites to date), that they launched a number of other graders, including my new favorite, the Gobbledygook grader
  • The Webbed-O-Meter from Webbed Marketing. Free tool to analyze your "buzz" effect over 16 different social media sources.
  • iFood Assistant from Kraft. Recipes on the go via your iPhone.
  • Personal Budget Planner from Mint.com. Easy-to-use online tool that helps you create a financial budget.
  • Nike Plus from Nike. Track your running and training. Also, check out the Perfect Shoe Finder from Nike.  Very cool. 

How to start? Think of this...what's something very simple, and very helpful you could be providing to your customers for free, that ultimately positions you as an expert related to the products/services you sell.  The alignment of those two things could make for a killer app.

Some odd examples? If I'm a printer, I'd create a "design your own magazine cover" tool. If I'm an air-conditioning repair shop, I'd create an automated check up tool that emails key dates to tune-up the air conditioner. If I'm a dentist, I'd develop a teeth simulator that shows what happens to teeth if you eat certain foods for sustained periods.  You get the point.

What helpful tool should you be developing that your competition hasn't thought of...yet?

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April 20, 2009

Five Content Marketing Ideas that Will Pay Dividends

Really cool eBook by Amplifier Content Marketing (full disclosure: Amplifier is a client of mine) called "Five Music Marketing Ideas that Could Pay Dividends Now".

Truthfully, the five ideas in this eBook could be applied to any industry, not just music.  Also includes some amazing examples and case studies.

The five ideas to seriously consider now for your brand (according to the eBook) include:

  1. The Content Filter - Be the "editor" in a market and present people the best content in that market or that topic. Be the enabler of the information they are looking for.
  2. The Microsite - Become the trusted expert on a particular niche topic (on a different URL than your company URL, i.e., Mercedes Benz Online Magazine).
  3. The Magalog - Combine that outdated catalog with the compelling content of a magazine and give your customers something to really engage in.
  4. The Digital Magazine - Go no further than checking out what KLM is doing with their digital magazine, iFly.
  5. The Tweeter - Same concept as the "content filter" or "microsite" model...just distribute the content through Twitter.

Download the full PDF of the eBook here. Thanks to Glenn Sabin from Amplifier for putting this together.

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March 25, 2009

When BBC (Bad Branded Content) Strikes

I was on a Continental Airlines flight yesterday and starting leafing through their in-flight magazine, Continental. I may be the one person out there that actually seeks out and reads advertorials (ad placement in the form of content).

That's when I came to an advertorial from Valenti International, the upscale professional matchmaking service. First off, I have nothing against Valenti, but this was one of the best examples I've seen in a while of bad branded content.

Here is the first two sentences of the Valenti's advertorial story Ending the Endless Search.

Irene Valenti, the founder of professional matchmaking service Valenti International, is overflowing with insight about the ways of the world. A visionary and creative thinker, she is blessed with an amazing intuition that led her to found Valenti International nearly two decades ago.

To be honest, I stopped reading at that point. Unless the reader was Valenti's parents or husband, I'm not sure why you would read much further. This is the kind of branded content that gives branded content a bad name.

The lesson: all content, even paid advertorial, needs to focus on the needs and wants of the reader in order to be effective. It's that simple.

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August 03, 2008

Attract and Retain Customers with Content NOW - A Complimentary White Paper

Today’s Internet-savvy buyers are hungry for content. And not just any content...valuable, relevant content that offers solutions to their problems and helps them lead successful, productive, enjoyable jobs and lives. However, they are also inundated by thousands of marketing messages every day, most of which they ignore. To get through, you need to communicate differently—you need to do more than just sell products and services. You need to provide information. Smart marketers know this and are creating strong brand relationships by providing good, authoritative, even leadership-type content.

How_to_attract_with_content For that very reason, Junta42 is offering this complimentary white paper entitled, "How to Attract and Retain Customers with Content NOW."

The majority of companies are set up to sell products and services, not to create valuable, relevant and compelling content on a consistent basis. To deliver content that has a chance to create long-term relationships with customers and prospects, businesses need to develop a new content mindset.  This free white paper will help you get there.

Here are just a few of the content marketing issues that are covered in this white paper:

  • Content marketing defined
  • Why companies have to "Be the Media"
  • Six reasons why you need to begin today
  • How to develop a content strategy
  • Putting the plan in motion
  • How to measure your success
  • Content + Marketing = Customers

We also include a few case studies from leading brands that are making it work today.

If you are signed in as a Junta42 member, you'll go straight to the white paper.  If not, your name and email address will direct you to the white paper download.

Download your complimentary white paper now! For all you media types and publishers out there, make sure you check out the sister-white paper to this document - "The New Rules of Custom Publishing: Nine Strategies to Create a World-Class Content Marketing Organization." Enjoy.

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June 15, 2008

The Traditional Advertiser/Customer Relationship

Here is an interesting video from Microsoft about everything that's wrong with traditional advertising (Thanks to Marketing Amnesia for bringing this to my attention). This provides a good explanation of what's wrong with traditional advertising and why methods such as content marketing are more important than ever.

Also note that the video itself is a content marketing/branded content piece from Microsoft. You can find more of this at bringtheloveback.com.

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May 20, 2008

BtoB Leaders In Branded Content Coming to NYC

Abm_junta42_event_ad_2 American Business Media and Junta42 are proud to announce a "breakfast in July" about how the leading brands in business-to-business are creating and executing their own content initiatives. I'll be moderating the July 16th breakfast event "BtoB Leaders in Content" at the Scandinavia House in New York City.

We are currently in the process of securing our expert marketing panel, but have already signed up Paul Dunay, global director of integrated marketing at BearingPoint, and author of one of my favorite blogs, Buzz Marketing for Technology. We'll be signing up an additional three marketing heavyweights from brands that are creating their own content and making an impact on behavior.

Each marketer will give a brief presentation about how they are using content to drive their businesses. Then we will have a lengthly Q&A discussion with plenty of time for questions from the audience.

Here is the event overview:

More and more of the leading business-to-business brands are driving sales and customer growth through the use of valuable and compelling content. This means web content, magazines, blogs, social communities, eNewsletters, web events and more that are changing or maintaining behavior as part of the integrated marketing strategy.

In this limited attendance breakfast event, hear how some of the best-known brands in b2b are creating, executing and measuring their own content strategies that you can use in your own markets.

For more information or to sign up, click here. Note that this is a limited attendance event, so if it looks interesting to you, sign up soon!

Why are we doing this?
Even though the creation and execution of custom content is a full 30% of btob marketing budgets, marketing professionals still struggle with the best ways to create valuable, relevant and compelling content that gets them involved in the right types of customer conversations.

There has also been quite a bit of talk from btob marketers and publishers I work with about an event like this, focused on business-to-business content marketing best practices.  If this goes well, we'll be doing more of these types of events.

If you have any questions at all about the event, feel free to contact me at joe[at]junta42.com.

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May 19, 2008

The Future of B2B Marketing - From Ed Abrams at IBM

I had the pleasure of sitting through a presentation by Ed Abrams, VP of Marketing for IBM, at American Business Media's Spring Meeting a few weeks back.  Here are some of the high points.

The Customers Are In Control
Abrams was adamant about the notion that corporations have lost message control as part of the marketing process. Consumers choose what conversations they want to be involved in. The role of marketing is to work to get involved in those conversations that matter.

Cmo_techtarget_slide_2 Research Shows that Non-Traditional Communications Have Impact (and are growing)
Abrams pointed to a number of research findings that state consumers get more and more of their information through such tools as blogs, wikis and more.  In the pictured chart to the right, 31% of IT professionals engage in IT blogs and wikis when searching for new product information. Critical Point: Abrams suggested that IBM looks for this number to double in the next year, theoretically making blogs/wikis the most powerful informational source for IT professionals behind only search engines.

IBM Making Impact in Social Networking
According to Abrams, IBM has the single largest community in LinkedIn at 175,000 members. They also have approximately 5,000 different communities on Facebook. IBM believes that, to be successful, they need to be a part of these conversations on an ongoing basis.

It_influencers_enquiro Online Influences Most!
According to Enquiro Research as presented by Abrams, the three leading influencers for IT decision-makers are Vendor websites, search engines, and industry informational websites (in that order), followed closely by Word-of-mouth peer and Word-of-mouth friend.

Content-based websites are key for IBM. Abrams believes that IBM must provide ongoing, consistent information about what is happening in the industry to be successful.

Abrams' Top IBM Takeaways for Online
Abrams shared a number of key points that are essential to IBM's long-term strategy for growing their business. Here are the ones that made the most impact.

  1. User-Generated Content. This is critical to IBM's success. IT professionals trust in this information, and IBM has to know how to become part of those conversations.
  2. Trust in the Audience. IBM has to trust in their social audiences to be self-policing. IBM knows they cannot control the audience.
  3. Peer-to-Peer Communications. IBM must facilitate this type of behavior in any way they can.
  4. Transparency. In all online situations, IBM must be transparent and open. Consumers can "smell BS" a mile away. If something is broken, IBM must admit that it's broken and address it immediately.
  5. Low Barriers to Enter Conversation. Must make it easy for decision-makers to get involved in the conversation.
  6. Facilitate Collaboration. Must be willing to work with others and promote others' ideas and concepts.
  7. Connect People to Information. Get decision-makers to the information they need quickly and easily.
  8. People first, money later. IBM believes that attracting the right people is the key...making money off of those people will happen later if all these points are followed.

In Summary

  • Power is with customers, who can now connect with each other
  • Two-way dialogue is more valued than marketing messages
  • A lot can be gained by ceding control – viral marketing, market intelligence, etc.
  • Marketing has an opportunity to operate faster, be more flexible and more responsive

From my perspective, IBM has transformed themselves from a "command and control" company to one that may have one of the best understandings of the "new marketing environment". Over this time, they have also adjusted their product mix to be more service-centric than product-centric.

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April 29, 2008

Why Lease When You Can Buy? - A Case for Content Marketing

Lease_vs_buy_content_2 We are in the middle of working on a video about content marketing and one of the key phrases we are using is "Why lease when you can buy?"

If you are looking at a car or at a house, their are pros and cons to buying versus leasing (or renting).  To make a decision, first you have to understand the differences between buying and leasing:

"When you buy, you pay for the entire cost of the [asset] regardless of how [much you use it or what you get out of it.] When you lease, you pay for only a portion of [the real asset's cost], which is the part that you 'use up' [while you are occupying it]."

Buying is Creating Your Own Content
Think about that for a second in relation to the creation of content. By creating your own content, publishing it, then distributing it through print and online mechanisms, you've bought yourself an asset. Once you buy it, you could do nothing with it, or distribute the heck out of it.  Regardless, you still pay the same for that asset. Getting ROI out of it is ultimately up to you.

If executed correctly, you can leverage and re-leverage that asset to continually communicate with customers and prospects. The majority of top tier content does not depreciate either (what publishing folks call "evergreen" content), unlike a car. Great content works more like buying a house or property. If it's good and can be found (location), it goes up in value.

Traditional Advertising is Leasing
Although more and more companies are "buying" content, a good portion of marketing budgets are still spent on leasing or renting activities such as print advertising or online banners and buttons. Like in the definition above, you, the marketer, pay a small portion of the true asset cost or value (owned by the publisher or content distributor) for the area that you are "using up" during that particular time.

Since the publisher owns the asset, which is essential the community they bring to the table for your benefit, they have the right to charge you for the space you are taking up.

Now, advertising has its place. We at Junta42 use traditional advertising all the time. But understand that once it's gone, it's gone.  You have paid for renting the space and there is no asset created, in and of itself. The activity generated from the advertising may ultimately create an asset, but the space you occupied with your brief message is essentially worthless after the period of "occupation" is over. Poof...gone.

Why Are More Marketers Buying/Creating Content Today?
It's quite simple if you think about it. As we see more technological advances, the consumer of content has more and more control over what they engage in. In the past, there were limited options (television, radio, newspapers, consumer and trade magazines). Today, a buyer can go to a search engine and find exactly what they are looking for in a second. And, since Google has democratized content, ANY company with good content and a little search engine savvy can distribute it to that targeted buyer. (Here's a good white paper that spells it out from A to Z.)

Content is also worth more today since it is constantly "alive" on the web and available for consumption, even years after it was first distributed.

So, as the value of traditional marketing vehicles declines with the number of media choices increasing, the lower technological barriers for content creation, and greater content accessibility, corporate content marketing becomes more valuable for the same reasons.

Some "To-Do's" for the Traditional Marketer
Don't worry if you still spend a boat-load on traditional marketing.  If you are, you also realize that the tide is moving away from traditional media and you may not be sure what to do next.  Here are a couple easy steps to take:

  • Don't go canceling all your traditional print and online advertising (I'm sure you won't). But do leverage those communities to distribute valuable, relevant and compelling content that can entice a behavior. Microsites, white papers, webinars, video shorts are all good ways to engage with a target buyer. IBM, Seimens, and Unilever are all leveraging traditional media outlets with big investments to drive consumers to their own content. Unilever's DegreeRookie content campaign was promoted all over DirecTV this weekend (on channel 116 I believe). Note that they are also leveraging a traditional media outlet (Fox) to get the job done.
  • Get serious about content in your organization. The title of Chief Content Officer is starting to pop up in more and more businesses.  Why?  Because content is a strategic marketing device that can drive substantial revenues, so it must be taken seriously. Content is the asset you create that becomes the foundation for your customer relationships. Give ownership to someone that can help guide your content ship. The future of marketing is in the content you create and distribute. Be prepared.

Buy and Build Your House
A great content strategy does not happen overnight, but it's very similar to buying and building your house. The more investment in skilled builders (journalists, content experts, custom publishers), the better your house will look (customer relationships, loyalty and increased sales).

There are always situations where leasing works, but if you can buy the asset of content, and you know that, if done correctly, the asset will grow in value, why would you ever miss out on that opportunity?

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April 09, 2008

A Content Marketing Lesson from the Transformers

It's interesting that my two sons are playing with some of the same toys that I did when I was their age. This is especially true for the Transformers. I will admit that today's Transformers are a bit more advanced, but the premise is the same. I brought my old Transformers down from the attic, which proved to be mildly thrilling to my sons.

The hot toy my son Joshua just received is called Ultimate Bumblebee. Ultimate Bumblebee is a Transformer that turns into a 2008 Camaro. Bumblebee talks on command, and will play certain songs depending on what you do with it.

One of the songs it plays is Devo's "Whip it," a very popular song in the early 80s (that I know by heart). Bumblebee plays two different, five-second versions of the song (you can hear both in the above video clip).

Here's the content marketing/branded content lesson in all of this...

By giving away those two relevant (through Bumblebee's radio), short audio clips as part of Ultimate Bumblebee, my kids starting singing the song, as well as asking me more about it.  From that discussion, Joshua started to search the Internet for Devo's "Whip It" (the song copyright is on the outside of the box), and we watched the video on YouTube (possibly a bad parenting example there).

They liked it so much, we decided to buy the song from iTunes. Who knows what's next...Devo fan club perhaps?

After the experience, I realized that this was the perfect example of how content marketing and branded content works.

  1. Provide valuable, compelling content that is relevant to the customer. (Devo's song coming from Bumblebee's radio made perfect sense. It was also in line with Bumblebee's personality [I won't go too deep into that]).
  2. Take away all barriers to the customer sampling or engaging with the content. Make it free and accessible.
  3. Make sure you are not selling (this was more like a free demo, or sampling).
  4. If the customer's interest is peaked, make sure they can easily find more information on your "for sale" products. (Devo's information was on the back of the Ultimate Bumblebee box.)
  5. Product should be easy to buy (took 3 seconds to buy the song through iTune).

Above is the perfect scenario from initiation to engagement to purchase. Now, I have no idea if that's why Devo gave the rights to Hasbro for the piece, but I can only imagine the number of Dads around the world who are singing "Whip It" to their kids.  God help us all.

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January 04, 2008

Like Spike Lee and Madonna, Businesses Are Creating Their Own Media Channels

Spike_larry_madonna Did the title get your attention? Frankly, I could have named a number of stars including Larry the Cable Guy, the band Radiohead...even Morgan Freeman. What is currently happening in the entertainment industry is exactly what is going on in the business world...just most people don't realize it yet.

The January issue of Portfolio highlights how celebrities are cutting out the middleman, creating multiple online channels to communicate directly with customers and fans.

"Losing faith in the old guard, these celebs are using the internet to distribute their work directly to consumers and experimenting with business models that don't have anything to do with [the major studios]."

While reading this article I couldn't get over the "too scary" similarity between this and what is happening in traditional media. Businesses of all sizes are dissatisfied with the performance of advertising in magazines, at trade shows, and even purchasing online banners. More money is flowing into measurable media such as pay-per-click (PPC) and into their own web properties. This we have known...but what continues to be treated like a spouse cheating is business's new love affair with creating their own media channels.

And let's get beyond social media for a moment. Any organization not contemplating a serious social media strategy is slowing becoming history. This movement is about how corporations are creating their own content, communicating the essence of their brands without having to rely on traditional media (of which social media has to be a part of).

The Portfolio story references this trend as a "more efficient means of reaching potential customers." More efficient is one way to put it...absolutely necessary is another.

Not convinced? It's not that there are fewer traditional channels...there are more than ever. Even though magazines keep dying, new ones keep popping up to replace them. There are more cable channels and in-person venues than ever before, in almost every market. What has changed is this:

  1. CFOs are running more marketing organizations today, and are making CMOs and marketing executives accountable to their media spend whether they like it or not.
  2. Whether traditional media is less effective than in the past doesn't matter...the perception is that it is less effective.
  3. Corporate CRM systems are finally starting to work. Some businesses even have more comprehensive information than their media counterparts. This opens the opportunity to communicate directly with customers.
  4. I believe in branding and awareness, probably more than most, but when it comes down to it, branding efforts are the first to get cut. They are also what most traditional media companies push as a benefit of advertising. Media outlets are becoming better at lead-generation activities, but every media company only had a limited amount of lead-generation products (or their dilute the value and disturb their customers/readers). I can't stand the singular focus on leads, leads, leads...but it's happening, and has been for some time.
  5. Technology has obliterated the barrier for businesses to create their own channels such as content web sites, blogs, podcasts, video series, online trade shows, digital magazines, etc.  Even creating custom print magazines and other print custom publishing initiatives are becoming less expensive (except for postage).

But maybe the biggest rush into content marketing (businesses creating their own content channels) is said best by this quote from the above article:

"It will quickly get to a point where if you don't do it, everybody else will be doing it. If you're not there, where are you? Then you'll see the stars participate."

This is what we are seeing now. The Microsoft's, Cisco's, John Deere's of the world were first to jump on this bandwagon.  Now you are seeing the rest of the business world catch up...because they have to.  Why?

Everything...product, price, place, promotion...all of it can be copied. The lone competitive advantage businesses have today is what they communicate...their brand.

Traditional media will continue to go on, but as Portfolio states, "...they will continue to be diminished...certainly traditional media companies will no longer be the content gatekeepers..."

Whether you believe this is good or bad doesn't matter at this point.  It is happening. It's your choice as a business as to what you want to do about it.

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