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Content Strategy and the Dying Art of Execution

Don’t get me wrong, content marketing strategy is critical to the success of a content marketing project. Not having a content strategy is like playing baseball without the bases (envision people running everywhere…not a pretty site).

That said, I’ve seen a multitude of content strategies die for the following reasons.

  • Lack of support from the executive team. They fail to understand why they can’t talk about themselves all the time.  They don’t “get” the idea of content marketing. The brand ends up producing mediocre content without real organization and continues to think that content marketing doesn’t work.
  • Lack of setting success criteria. This happens more often that you think.  Ever hear the “we want to do a blog” request? The response to that request is “Why?” Understanding why you are creating and curating content seems like a “yeah, duh”, but you’d be surprised how many times corporate content creators have no idea of the strategy behind their content execution.  Result: the execution fails.
  • Lack of talent. Content marketing takes new skills.  Combine a content strategist, a journalist and a marketer, a salesperson, a touch of Walt Whitman and you’re halfway there.  Just because we can doesn’t mean we should with the talent we have. Hire more journalists.
  • Lack of consistency. Creating a content marketing plan is a promise to your customers that you are going to deliver information that helps them solve their pain points.  Starting the plan, and then stopping it is like sewing up a wound halfway. Painful. Marketing agencies around the world have blogs where the most recent posts are from March. Ouch!
  • Lack of integration. There is no such thing a just a blog, just a custom magazine or just a webinar.  These things work as part of a content marketing system, which works inside of your entire marketing program. Do me a favor…take the content creators out of the basement and get them talking with your marketing team.  If content indeed is the center of your marketing strategy, you need to act like it and show your employees (and C-level) that it matters.
  • Lack of promotion. No, if you create information on your website in the form of a blog, article or ebook, people won’t just come naturally and neither with Kevin Costner (Field of Dreams reference).  You have to work it.
  • Lack of effective outsourcing. Outsource effectively or be effectively outsource.  The majority of brands outsource portions of their content marketing.  Outside expertise is mandatory for truly great content. We need people on the outside that don’t have OUR brand or sales hats on. Find them, use them, make them part of your team.
  • Lack of a call to action. What do you want people to do when they engage with your content? If you don’t know, how do you know what success looks like?

Yes, content strategy is critical, but execution is king for content marketing. Frankly, you need both.

Where is your “lack of”?

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  • http://jonathansaar.com Jonathan Saar

    I particularly liked point 4 on consistency. (not that I did no like the others) Even though I blog for my company a couple times a week I have the biggest challenge with my editorial list of topics. Something that I am trying to get disciplined at by keeping a book where I can jot thoughts down. Great reminders so I shared them on my personal FB page. Thanks Joe.

  • http://blog.junta42.com Joe Pulizzi

    Thanks Jonathan…consistency is where most companies fall down…probably because it’s the hardest. Anyone can create great content once in a while, but to do it consistently…that’s another thing. Keep at it.

  • http://www.zmags.com Christina Pappas

    Enjoyed the post Joe! Although we post consistently, or rather are on target to, I feel the topics are inconsistent at times. While we ‘talk’ to marketers, there is just such a broad range of topics that we can discuss. How do we pick a theme and stick to it? We do, but its hard!
    My consistent ‘delivery’ issues are with Feedburner. We cannot be successful if the tool doesn’t work. Trying to switch now…
    I would also love to see some ideas on promotion. How are people doing this?

  • http://www.wearebourne.com Chad Butz

    Hi Joe – nice article. I’d add one more point: Inappropriate technology choices. Many large businesses are too dependent on IT for the publication of content because they are overly tied to ‘enterprise technology’ or they are not using it correctly. Business must either 1) configure it correctly so that the people who need to get content out quickly can do so without getting in the IT queue, or 2) take a two tier approach to technology where enterprise technology is mixed with platforms that allow non-tech individuals to get content programs out quickly and easily, such as blog engines or marketing automation tools.
    Both involve marketing wrestling back some control of the technology planning process from IT – a particularly difficult challenge in large corporates.

  • http://blog.junta42.com Joe Pulizzi

    @Christina…not sure if you already have something, but an editorial calendar is a must here. This post might help.
    http://www.contentmarketinginstitute.com/2010/08/content-marketing-editorial-calendar/
    And, regarding promotion, although this is for contractors, some really helpful tips. http://socialtract.com/2010/10/blogging-guide-hvacr-contractors-ebook/
    @Chad – love the addition. This is so true.

  • http://www.biomedia.us Jim O’Hare

    Perhaps the best boss I’ve ever had, the VP of Global Marketing for a Fortune 250 company, used this quote over and again:
    “No strategy ever failed in the PowerPoint.”
    Everything always works in the “PowerPoint” phase – the speaker is enthusiastic, heads in the audience bob – but unless it’s executed, well, it remains only a well-intended strategy.
    Thanks, Randy Freeman.

  • http://www.verticalmeasures.com/content-development @redlincook | Content Development

    I love this post! Neglecting the task of determining the tools and criteria for success measurement is where I see many companies struggle today. I couldn’t agree more that “Frankly, you NEED both”. The content strategy and execution must both be in sync for success to happen.

  • http://blog.dcustom.com/ D Custom

    We find that sometimes the lack of consistency comes from the fluctuation of clients’ marketing budgets. It’s paramount to the process that the client understands how hard it is to gain momentum for your content and how easy it is to lose momentum for your content. You can’t overstate the importance of consistency.

  • http://theoysterproject.cblogspot.com Daniel Oyston

    All very good points. I work for a SME providing services to government departments. We are involved in a lot of shaping the market and so I have employed a thought leadership strategy which has a very nice synergy with content marketing.
    I created a guide to thought leadership within my company to help educate staff as there isn’t much of a marketing culture. I just sanitised it and posted it as a 3 part series on my blog. Maybe your readers would find it useful.

  • http://blog.junta42.com Joe Pulizzi

    Sure Danial…would love to see it.

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